Privacy Policy

1. Who We Are

Monarch Compass is a product of Lighthouse Business Consulting Solutions, LLC, operating as Kingdom CEO Leadership, based in Longview, Texas. References to "we," "us," or "our" in this policy refer to Lighthouse Business Consulting Solutions, LLC.

For privacy questions, contact us at: [email protected]

2. What We Collect

We collect the following categories of information:

• Account information: Name and email address provided during registration or the free quiz.
• Formation data: Reflection entries (voice recordings and text), weekly review responses, diagnostic quiz answers, and AI conversation content.
• Subscription data: Billing information is processed and stored by Stripe. We store only your Stripe customer ID and subscription status — never full card details.
• Usage data: Log data, device type, and interaction patterns used to improve the service.

3. How We Use Your Information

We use your information to:

• Provide and personalize the Monarch Compass service
• Generate AI-powered formation insights and specialist routing
• Send weekly formation reports to your email address
• Process subscription payments through Stripe
• Communicate service updates and relevant content from Kingdom CEO Leadership

4. Research Use of Anonymized Data

We may use anonymized, aggregated formation data — stripped of all personally identifiable information — for research purposes related to the Monarch Framework™, including white papers, product development, and published findings. This data cannot be traced back to any individual user. You may opt out of research use at any time by contacting us.

5. Data Sharing

We do not sell your personal information. We share data only with:

• Stripe — for payment processing
• Resend — for transactional email delivery
• OpenAI — for voice transcription (Whisper) and AI-generated insights
• Anthropic — for AI specialist routing and formation feedback

Each of these providers operates under their own privacy policies and data processing agreements.

6. Data Retention

We retain your account and formation data for as long as your account is active. If you delete your account, your personal data will be removed within 30 days. Anonymized, aggregated research data may be retained indefinitely.

7. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at [email protected]. We will respond within 30 days.

8. Security

We use industry-standard security measures including encrypted connections (HTTPS), secure database storage, and access controls. No system is completely secure, and we cannot guarantee absolute security of your data.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or a notice on the platform. Continued use after changes constitutes acceptance of the updated policy.